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Monica Klempel

Agency Director

Monica began her journey with our team this past June and quickly ascended into her current management role.  Born & raised in the Chicago-land area she went on to earn her PhD in nutrition, kinesiology, and rehabilitation. Monica prides herself in her ability to connect with new and current customers through a genuine approach to their specific needs and consistent follow-up practices.  She considers challenges as opportunities not obstacles and has both the time management & organizational skills to work at 110% daily capacity.  This work ethic provides Monica with a sense of fulfillment and her passion is seen and recognized by the team she supervises often motivating them and the entire staff at The Radu Group.

 

Outside of work her free time is spend loving, nurturing, and educating her kids taking on many activities and trips.  Monica loves to try new restaurants and spending time outdoors whenever the Chicago weather permits.  And a fact not too many people know - Monica was a competitive figure skater on the Polish National figure skating team!

"Exceptional customer services is being always being available, understanding customer-specific goals, and having enduring patience, manners, and respect for all."