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Shilpa Prasade

Quality Manager

Shilpa, our Quality Manager at The Radu Group, has resided in Chicago for the past 7 Years.  Originally, from Mumbai, India she and her family relocated to the U.S. where she received her Bachelor’s Degree in Commerce.  Shilpa has a passion for service, meeting & interacting with new people daily where she leverages her advanced communication skills & the ability to build long-term relations by rapport & engagement.  This serves her well in her QM role as she is our customers’ primary point-of-contact.  She audits & approves applications, works with businesses to confirm & ensure they have received the appropriate authorizations, pulls weekly QA reports for our organization, and insures all numbers are accurate & appropriated for the right individuals, customers, & businesses

 

When she is not at work she runs an online business out of her home, enjoys spending quality time with her husband and two sons, and socializing & laughing with close friends.

 

“A company’s greatest asset is the customer and they come first whether it is internal or external.  Continually to serve & take care of the customer is the most important strategy an organization can deploy.”